When I use Ploom X Advanced, the tobacco stick is moving. Is this normal?


Your Ploom X Advanced device has four gripping ribs at the top of the oven, which help hold the tobacco stick in place so that it doesn't move while you are using your device.

If the stick is moving, it means that you might not have inserted it properly. Please make sure that you have pushed the tobacco stick in up to the printed line (so that the printed line is aligned with the top of the device).

Are you over 18?


You must be 18 years old to enter this site.

Only existing adult smokers and users of vapes and other nicotine products in Serbia are permitted access to this

website and Ploom products. Ploom products are not smoking cessation aids or without risk and can be addictive.

See this page for more information.