How do I reset my Ploom X Advanced?

Here's how to reset your Ploom device:

1. Make sure that the cover is closed.

2. Gently pull the front panel to remove it.

3. Find the small button in the middle of your Ploom device, and press and hold it with something that has a thin, blunt tip (like a ballpoint pen).

4. Wait for your Ploom to vibrate. If it doesn't, press it again.

5. Once your Ploom has vibrated, put the front panel back on.

To find out more about how to reset Ploom X Advanced, contact us.

Are you over 18?


You must be 18 years old to enter this site.

Only existing adult smokers and users of vapes and other nicotine products in Serbia are permitted access to this

website and Ploom products. Ploom products are not smoking cessation aids or without risk and can be addictive.

See this page for more information.