How do I remove the Ploom X Advanced manual lock?

If you've locked Ploom X Advanced with a password and you'd like to remove it, don't worry - it's easy to do. 

Here's how to remove the manual lock:

1. Connect Ploom X Advanced to power.

2. Open and close its cover, then press the button area until it vibrates.

3. The LED light will flash for 20 seconds - don't touch your device while the light is flashing.

4. After 20 seconds, it'll vibrate and the LED light will flash twice.

5. All done - you've completely removed the manual lock.

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You must be 18 years old to enter this site.

Only existing adult smokers and users of vapes and other nicotine products in Serbia are permitted access to this

website and Ploom products. Ploom products are not smoking cessation aids or without risk and can be addictive.

See this page for more information.