Created just for you! A unique community for a seamless experience.

Discover Ploom Club and receive the complete experience, including: exclusive offers, private event invitations, personalized services, and much more. Become part of our truly unique community today.

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Get Instant Rewards

Redeem your points for discount at checkout, sweetstakes entries, exclusive prizes, and more

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Sharing is a virtue, and Ploom rewards you for it

When you recommend Ploom to a friend* using your code, both you and your friend* will be rewarded.

Terms and conditions apply.

*The person must be an adult user of nicotine products.

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Invite your friends and earn 750 points

How it works?

Refer your friends

Share your unique referral code

Your friends create an account

When creating an account, they enter a unique referral code in the "Have a referral code?" field

Your friends complete their first transaction

After your friends buy their first Ploom device, they get a 750 RSD benefit, and you earn 750 points

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View the Terms of Ploom Club here

Earn points

How to Earn Points

Collect points with every online purchase and after completing other exclusive Ploom Club tasks. One point is worth 1 RSD. So if you refer a friend, that's 750 points = 750 RSD. You can view available awards at the Ploom Club page, exchange your points for online or offline codes for e-shop or Ploom specialized sales points.

HOW DOES IT WORK?

Points are automatically added to your account. Come back and check this page regularly to discover new ways to earn points. Complete tasks to earn extra points in your Ploom Club account.

750

Referrer first purchase bonus

When your friend makes their first Ploom device purchase, you'll be rewarded with 750 points.

Refer a Friend

500

Device registration bonus

First online purchase bonus

Your first online Ploom purchase will earn you 50 points.

Buy Now

10-30

Bonus for reading articles

After reading a Ploom Club article for the first time, you will earn 10, 20, or 30 points, depending on your Ploom Club tier level (for up to 10 articles per month).

Read an article

10-50

Bonus for game scores

Depending on your score, you can earn 10, 25, or even 50 bonus points by playing Ploom Club games (up to 3 games per week).

Play games

Accessory purchase bonus

By purchasing any Ploom accessory online or in Ploom Experience zones, you’ll earn 50 points.

Buy Now

100

Birthday bonus

To celebrate your birthday, Ploom will gift you 100 points.

Celebrate Together

Anniversary bonus

We’ll reward your loyalty with 50 points as a token of gratitude.

Rewards for loyal customers

Additional benefits

All Ploom Club members receive a personalized experience and are eligible for great rewards like:

Exclusive offers

Additional warranty for device registration

Special benefits

Free device cleaning at Ploom stores

Join Ploom Club today!

Top Ploom Club FAQs

More Ploom Club FAQs More Ploom Club FAQs

Ploom Club is our loyalty program. When you join Ploom Club, you'll be able to redeem your Ploom points in exchange for exciting benefits - from free upgrades to exclusive in-store experiences. Every user that creates an account automatically becomes a Ploom Club Member.

Yes - Ploom points do expire. When you earn Ploom points, they're valid for two calendar years. For example, that means if you earn points on the 15th June 2024, your Ploom points lifespan will last until the 31st December 2025. It's a good idea to check at the end of each calendar year to see if you've got any points that are due to expire, and see what your membership level is.

The points you collect on your Ploom account are exclusively yours - they are not transferable.

If you have reward questions, drop us a line at ploomcare@ploom.rs someone will be able to help you from Monday to Friday 09:00 am - 09:00 pm, Saturday and Sunday 10:00 am - 6:00 pm.